Travel Insurance

Travel insurance covering pre-existing medical conditions, arranged through Just Travel Cover. Compare Bronze, Silver and Gold cover from multiple insurers.
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Complete Protection

Holidays matter, and so does knowing you're covered if something goes wrong. That's harder if you have a pre-existing medical condition to declare.

We work with Just Travel Cover, who compare travel insurance from a panel of insurers, including options for people with pre-existing medical conditions. Whether it's a week in the sun or a round the world cruise, Just Travel will help you find cover that fits.

Terms, conditions and exclusions apply. All quotes are subject to underwriting terms and acceptance criteria.

Medical Expenses

Don't worry about covering the cost of emergency treatment whilst you're away.

Pre-Existing Conditions

Declare your medical history and get a price that takes it into account.

Holiday Cancellation

Cover for prepaid travel and accommodation you can't get back if you have to cancel for an insured reason.

Baggage and Belongings

Cover for your luggage, personal money and travel documents.

Getting You Home

Emergency transport and repatriation if you're taken ill or injured abroad.

Choice of Cover

Bronze, Silver and Gold options, on single trip or annual multi-trip policies.

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Need to manage your policy, add a new one or make changes?

Use our customer portal.

Have a question?

Speak to one of our UK-based customer service advisers.

Compare travel insurance built around your needs

It's important to know you're covered if something goes wrong whilst on holiday and that's harder if you have a pre-existing medical condition to declare.

Just Travel Cover compares cover from a panel of insurers, all of whom consider pre-existing medical conditions. Whether it's a week in the sun or a round the world cruise, Just Travel Cover can help you find cover that fits.

Single Trip

Cover for one holiday, from the day you book to the day you get home. Don't leave it until the last minute. It's worthwhile sorting your insurance when you book.

Annual Multi-Trip

If you're travelling more than once or twice a year, one annual policy usually works out cheaper than buying cover each time. Trip length limits apply, so check the policy suits your longest trip.

Cruise Cover

Cruise holidays bring their own risks, from missed ports to cabin confinement. Cruise cover is available as an add-on, with pre-existing medical conditions considered.

Pre-Existing Medical Conditions

You can compare cover from insurers with pre-existing conditions taken into account. Declaring a condition up front means you know where you stand before you travel.

Why Mark Bates Ltd?

Mark Bates Ltd is built on a commitment to exceptional customer service, a supportive people-first culture, and a drive to offer innovative, customer-focused insurance products that stand out from the rest.

Rated by our customers

More than 22,000 customers have reviewed us on Trustpilot, with an average score of 4.8 Stars, that's first class service!

A UK team, start to finish

Sales, customer service and claims all sit in our Grantham head office. When you call, you speak to someone who knows your policy.

Cover built for how you live

Our policies are designed around the equipment, homes and working arrangements our customers have, not adapted from general cover.

Mark Bates Ltd has partnered with Just Travel Cover to help customers find travel insurance, including cover for many pre-existing medical conditions.

Just Travel Cover is listed on the MoneyHelper Travel Insurance Directory and the BIBA Travel Medical Directory. Both directories list FCA-regulated providers with experience in arranging cover for people with medical conditions.

If you have a serious or complex medical condition, have been declined cover, been offered cover that excludes your condition, or found the price particularly high, you may want to look at other providers on those directories. They're free to use, though being listed doesn't guarantee a provider can offer you cover.

MoneyHelper Travel Insurance Directory: https://www.moneyhelper.org.uk/en/everyday-money/insurance/travel-insurance-directory?source=mas

BIBA Travel Medical Directory: https://www.biba.org.uk/find-insurance/travel-medical-conditions/ or call 0370 950 1790

Andrew
Very helpful and knowledgeable on all products. Staff friendly and exceptionally pleased with our purchase
Oct 6, 2026
customer
Good communication
Oct 6, 2026
Richard Lemon
Excellent throughout
Oct 6, 2026
Mrs N Bettany
Had this insurance for employing personal assistants for over a decade. My one claim was dealt with promptly and efficiently. Genuinely good company
Oct 6, 2026
Mrs Susan Hirst
Helpful and experienced and very very patient !!
Oct 5, 2026
Russell smith
Very helpful with what I needed thank you very much
Oct 5, 2026
Mr Richard Perkins
Easy procedure to insure my mobility scooter, thanks
Oct 5, 2026
Natasha Brooks
Everything made easy and understandable
Oct 5, 2026
Miss Skuse
Very happy with this
Oct 5, 2026
Mrs Garry
Very pleasant to talk to you to so helpful went through everything so I could understand what I was doing
Oct 5, 2026
Malcolm Parke
Very friendly and helpful,first increase for many years. Excellent value.
Oct 5, 2026
Don Heppell
Very helpful, explained everything, it was a ray of sunshine.
Oct 5, 2026
Jo Horton
Very polite and helpful. Good service all round
Oct 5, 2026
Judith Halsall
Helpful and friendly
Oct 5, 2026
Mr William WARD
Excellent service
Oct 5, 2026
Mr Rodney Heath
Sorting the insurance for dad'stolen mobility scooter was very quick
Oct 5, 2026
Kenny Martin
Top Class service, very informative staff
Oct 5, 2026
David Archibald
I have always found Mark Bates to be a great company and have insured my mobility scooter with them now for a few years. I would strongly advise anyone looking out for insurance to use this company
Oct 5, 2026
customer
Everything good
Oct 5, 2026
customer
very helpful,easy to do,easy to make a claim and you can talk to a human being which is better, The prices are reasonable. staff are friendly and understand my disabled. I have used this company for a few years I have mobility scooter and a electric wheelchair
Oct 5, 2026