For complete peace of mind, combine this with our Powerchair Warranty to make sure you’re covered for mechanical and electrical breakdown.
Covering claims against you if you have accidentally injured someone or damaged their property.
24/7 breakdown recovery is included as standard, to get you and your equipment home safely.
Repairs after an accident, theft or vandalism, so you're back up and running quickly.
See more of the world with ease, because you can take your own equipment with you while you travel.
Hire equipment to keep you independent during repairs.
Upgrade to our Plus policy to be covered for punctures to your tyres.
Need to manage your policy, add a new one or make changes?
Use our customer portal.
No. The free month costs nothing and you're under no obligation to continue. The offer is available once per piece of equipment.
You can either ring our 24/7 national breakdown recovery number or we will reimburse your taxi fare home (terms and conditions apply).
Our Insurance Plus cover comes with all the benefits of our standard cover and the following additional benefits:
Full Breakdown Recovery - Your cover extends to recovery if you get a puncture or your battery fails.
Puncture Repair - covers the cost of repairing a puncture to any tyre fixed to your mobility equipment.
Any Driver - covers any person driving your equipment with your permission.
Legal Expenses - To recover damages from a negligent third party if you are injured or your mobility equipment is damaged.
No. Each policy comes with its benefits built in, so there are no add-ons to choose and pay for separately.
Yes. Paying monthly by Direct Debit adds a £10 admin charge, spread across your instalments.
The easiest way to start a claim is to download Insura App so you can be kept up to date on your claims journey.
You can also call our UK based claims team on 01476 514471 or email claims@markbatesltd.com, and we'll take it from there.