Home Insurance
Complete Buildings & Contents Insurance Cover
Add Home Emergency Cover for help with sudden problems such as a burst pipe or boiler breakdown
Up to 30% No Claims Discount
If you have been claim free for 3 or more years a 30% discount will apply.
No Hidden Admin Fees
If you need to make a change to your policy we won’t sting you with any admin fees.
Not Just Bricks And Mortar
Extend your policy to cover trees, plants, your lawn and even fixed mobility aids.
Cover To Suit You
Tailor your cover up to £500,000 for buildings cover and £100,000 for contents.
New for Old Cover
If an item cannot be repaired, we'll replace it with a new one.
Buy and Manage Your Policy Online
Simple online application with the ability to manage your policies.
Get A Quick Quote
Need to manage your policy, add a new one or make changes?
Use our customer portal.
Why Mark Bates Ltd
We've specialised in insurance for older and disabled customers since 1994. Our own team in Grantham handles everything, from your first quote to your claim.
More than 22,000 customers have reviewed us on Trustpilot, with an average score of 4.8 Stars, that's first class service!
Sales, customer service and claims all sit in our Grantham head office. When you call, you speak to someone who knows your policy.
Our policies are designed around the equipment, homes and working arrangements our customers have, not adapted from general cover.
FAQ
Valuables are classed as jewellery, watches, gold, silver, precious metals, gemstones, furs, pictures, curios and other works of art and stamp, coin and medal collections.
Yes, as contents, when it's in your home.
No, this is only available in addition to home contents cover.
Yes, accidental damage is automatically included.
The compulsory excess for buildings cover is £100, rising to £1,000 for subsidence, heave or landslip.
Cover is provided under this policy for accidental damage to underground services and drain covers at the home for which you are legally liable.
Yes, other than caused by felling or lopping.
If an item can't be repaired, it's replaced with a new one, with no deduction for wear and tear