Private GP Service

24/7 phone and video access to NHS-registered GPs through BHSF, with private prescriptions delivered to your door. £5 a month, cancel any time.
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Private GP with 24/7 Access

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This service is provided by BHSF, which has more than 150 years' experience. Consultations are with GPs registered with the NHS.

24/7 Telephone Helpline

The service offers round-the-clock support from an experienced GP. The freephone helpline has no limit on call length or number of calls.

Electronic Private Prescriptions

The available doctors can issue private prescriptions that can be delivered by an online pharmacy to your home or workplace.

Video Consultations

Face-to-face appointments with a doctor can offer more in-depth advice. Booked initially via telephone, video consultations are available seven days a week.

Medical Information Database

You will also have access to a comprehensive health, disease, lifestyle and travel database with up to date information on more than 1,000 topics.

£5 Per Month

Recurring subscription payment, cancel at any time

How Does It Benefit You?

Convenience

Speak to a GP at any time of the day or night, either on the telephone or video call, from wherever you are in the world.

Choice

The option to speak over the telephone or use the video consultation service.

Quality

All the doctors are GMC-registered, licensed and fit to practise. Issues of all sizes can be discussed in confidence with a doctor.

How Does It Work?

Simply call the 24/7 helpline, where you can speak to an experienced member of the customer service team who will book either a telephone or video consultation with a GP at a convenient time. One of the doctors will call you back at the appointed time, and the consultation begins with no time limit, you can speak to a clinician for as long as necessary about any concerns or symptoms.

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Andrew
Very helpful and knowledgeable on all products. Staff friendly and exceptionally pleased with our purchase
Oct 6, 2026
customer
Good communication
Oct 6, 2026
Richard Lemon
Excellent throughout
Oct 6, 2026
Mrs N Bettany
Had this insurance for employing personal assistants for over a decade. My one claim was dealt with promptly and efficiently. Genuinely good company
Oct 6, 2026
Mrs Susan Hirst
Helpful and experienced and very very patient !!
Oct 5, 2026
Russell smith
Very helpful with what I needed thank you very much
Oct 5, 2026
Mr Richard Perkins
Easy procedure to insure my mobility scooter, thanks
Oct 5, 2026
Natasha Brooks
Everything made easy and understandable
Oct 5, 2026
Miss Skuse
Very happy with this
Oct 5, 2026
Mrs Garry
Very pleasant to talk to you to so helpful went through everything so I could understand what I was doing
Oct 5, 2026
Malcolm Parke
Very friendly and helpful,first increase for many years. Excellent value.
Oct 5, 2026
Don Heppell
Very helpful, explained everything, it was a ray of sunshine.
Oct 5, 2026
Jo Horton
Very polite and helpful. Good service all round
Oct 5, 2026
Judith Halsall
Helpful and friendly
Oct 5, 2026
Mr William WARD
Excellent service
Oct 5, 2026
Mr Rodney Heath
Sorting the insurance for dad'stolen mobility scooter was very quick
Oct 5, 2026
Kenny Martin
Top Class service, very informative staff
Oct 5, 2026
David Archibald
I have always found Mark Bates to be a great company and have insured my mobility scooter with them now for a few years. I would strongly advise anyone looking out for insurance to use this company
Oct 5, 2026
customer
Everything good
Oct 5, 2026
customer
very helpful,easy to do,easy to make a claim and you can talk to a human being which is better, The prices are reasonable. staff are friendly and understand my disabled. I have used this company for a few years I have mobility scooter and a electric wheelchair
Oct 5, 2026