In Home Warranty
For Riser Chairs, Beds, Hoists & Stairlifts
Accidental damage cover is included from day one
Mechanical & Electrical Breakdown
No large repair bills here. If your product stops working through no fault of your own.
Full Cost Of Repair
The policy covers parts, call-out and labour to get you going again.
Flexible Payment Terms
Spread the cost over the year with monthly payments.
New for Old
If your product is less than three years old we’ll replace it with a new one if it is beyond repair.
Hassle Free Claims
No complicated forms to fill in. Our UK-based team is on hand to process your claim and answer any questions directly.
Accidental Damage
Protecting your equipment from day one against user error and incidents out of your control.
Get A Quick Quote
Need to manage your policy, add a new one or make changes?
Use our customer portal.
Got A Manufacturer Warranty?
You can add accidental damage cover alongside your manufacturer warranty. It covers the full cost of the repair, including parts, call-out and labour.
For more information call us on
01476 512190
FAQ
The easiest way to start a claim is to download Insura App so you can be kept up to date on your claims journey.
You can also call our UK based claims team on 01476 514471 or email claims@markbatesltd.com, and we'll take it from there.
Yes, accidental damage is automatically included.
If your equipment is under three years old and can't be repaired, it's replaced with a new equivalent.
Pay in full by debit or credit card, cheque, postal order or bank transfer (BACS). To pay monthly, call one of our advisers.