Pet Insurance

Pet insurance for dogs, cats and rabbits arranged with Everypaw, with vet fee cover, 24/7 vet advice through Petcall and multi-pet discounts.
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Pet insurance through Everypaw.

We've partnered with Everypaw to offer cover for dogs, cats and rabbits.

Vets Fees

Choose the level of vet fee cover that suits your pet and your budget.

24 Hour Access to A Vet

Petcall will provide you with unlimited 24/7 access to UK vet nurses and vets.

Ultra-low Excess

Excess per claim can be as low as £80, so you can rest assured your pet receives the care they need.

Manage your policy online in the Pet Portal

You'll never lose your paperwork again as you can access information whenever you need.

Dental Treatment

They will be able to keep chomping away with required dental work included.

Insure multiple pets for a multi-pet discount

Make sure all your pack gets the protection they need and you'll get some added discount.

Manage all of your insurance with Insura App?
Insura App, the ultimate insurance management application. With our app, you can easily manage all of your insurance policies, documents and key dates in one place.
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Existing Customer?

Need to manage your policy, add a new one or make changes?

Use our customer portal.

Have a question?

Speak to one of our UK-based customer service advisers.

Andrew
Very helpful and knowledgeable on all products. Staff friendly and exceptionally pleased with our purchase
Oct 6, 2026
customer
Good communication
Oct 6, 2026
Richard Lemon
Excellent throughout
Oct 6, 2026
Mrs N Bettany
Had this insurance for employing personal assistants for over a decade. My one claim was dealt with promptly and efficiently. Genuinely good company
Oct 6, 2026
Mrs Susan Hirst
Helpful and experienced and very very patient !!
Oct 5, 2026
Russell smith
Very helpful with what I needed thank you very much
Oct 5, 2026
Mr Richard Perkins
Easy procedure to insure my mobility scooter, thanks
Oct 5, 2026
Natasha Brooks
Everything made easy and understandable
Oct 5, 2026
Miss Skuse
Very happy with this
Oct 5, 2026
Mrs Garry
Very pleasant to talk to you to so helpful went through everything so I could understand what I was doing
Oct 5, 2026
Malcolm Parke
Very friendly and helpful,first increase for many years. Excellent value.
Oct 5, 2026
Don Heppell
Very helpful, explained everything, it was a ray of sunshine.
Oct 5, 2026
Jo Horton
Very polite and helpful. Good service all round
Oct 5, 2026
Judith Halsall
Helpful and friendly
Oct 5, 2026
Mr William WARD
Excellent service
Oct 5, 2026
Mr Rodney Heath
Sorting the insurance for dad'stolen mobility scooter was very quick
Oct 5, 2026
Kenny Martin
Top Class service, very informative staff
Oct 5, 2026
David Archibald
I have always found Mark Bates to be a great company and have insured my mobility scooter with them now for a few years. I would strongly advise anyone looking out for insurance to use this company
Oct 5, 2026
customer
Everything good
Oct 5, 2026
customer
very helpful,easy to do,easy to make a claim and you can talk to a human being which is better, The prices are reasonable. staff are friendly and understand my disabled. I have used this company for a few years I have mobility scooter and a electric wheelchair
Oct 5, 2026

FAQ

The price depends on your pet's species, breed and age, and where you live. Premiums usually rise as pets get older and more likely to need treatment, so think about the cost now and in future years.

Pet insurance covers vet fees for illness and injury, including medication and surgery, up to your policy limit. Everypaw policies include complementary therapy such as physiotherapy and dental cover within the vet fee limit

Not straight away. Accidents and poisoning are covered after 3 days and illness after 14 days. Anything that starts in those periods isn't covered

Everypaw doesn't cover pre-existing conditions. That means any condition, symptom, illness or injury your pet had before the policy started, including anything discussed with a vet, even if no treatment was given.