Mobility Scooter Insurance

Get comprehensive mobility scooter insurance with Mark Bates Ltd. Our mobility scooter insurance covers accidental damage and breakdown recovery.
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Or call 01476 512190
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Comprehensive Mobility Scooter Insurance for Your Peace of Mind

Pair it with our Mobility Scooter Warranty to cover mechanical and electrical breakdown.

Public Liability

Covering claims against you if you have accidentally injured someone or damaged their property with your equipment.

24/7 National Breakdown Recovery

24/7 breakdown recovery is included as standard, to get you and your equipment home safely.

Accidental Damage

Repairs after an accident, theft or vandalism, so you're back up and running quickly.

Temporary Hire

Hire equipment to keep you independent during repairs.

Worldwide Travel

See more of the world with ease, because you can take your own equipment with you while you travel.

Puncture Cover

Upgrade to our Plus policy to be covered for punctures to your tyres.

Get A Quick Quote

You will need the following information
Age of your equipment.
Manufacturer of your equipment.
Purchase price.
Place of purchase.
£
* denotes a mandatory field.
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Existing Customer?

Need to manage your policy, add a new one or make changes?

Use our customer portal.

Have a question?

Speak to one of our UK-based customer service advisers.

Welcome To The Premier Club

Every policyholder gets free access to The Premier Club, with discounts on big high street and online brands and money off days out.

Why Mark Bates Ltd

We've specialised in insurance for older and disabled customers since 1994. Our own team in Grantham handles everything, from your first quote to your claim.

Rated by our customers

More than 22,000 customers have reviewed us on Trustpilot, with an average score of 4.8 Stars, that's first class service!

A UK team, start to finish

Sales, customer service and claims all sit in our Grantham head office. When you call, you speak to someone who knows your policy.

Cover built for how you live

Our policies are designed around the equipment, homes and working arrangements our customers have, not adapted from general cover.

Mobility Scooter Insurance

At Mark Bates Ltd, we understand the importance of independence and freedom that mobility scooters provide. That’s why we offer comprehensive insurance coverage specifically tailored to protect your mobility scooter and provide you with peace of mind. Our goal is to ensure that you can enjoy your mobility scooter with confidence, knowing that you’re protected against unexpected accidents, damage, and theft.

Don’t leave your mobility scooter unprotected. Safeguard your independence and peace of mind with our mobility scooter insurance. Get a quote today and let us provide you with the comprehensive coverage you deserve. Protect your freedom to move confidently with Mark Bates Ltd Mobility Scooter Insurance.

Comprehensive Coverage

Our insurance policies go beyond the basics, offering a range of coverage options to fit your needs. From theft protection and liability coverage to breakdown assistance and more, we’ve got you covered. You can rest easy knowing that you have the right level of protection for your mobility scooter.

Simple and Hassle-Free

We believe that obtaining insurance shouldn’t be complicated. Our streamlined process makes it easy for you to get the coverage you need. Our friendly and knowledgeable team will guide you through every step, ensuring a hassle-free experience from quote to claim.

Specialised Expertise

We specialise in mobility scooter insurance, which means we understand the unique needs and challenges faced by scooter users. Our team is well-versed in the intricacies of this type of insurance, ensuring that you receive the coverage that best suits your requirements.

Andrew
Very helpful and knowledgeable on all products. Staff friendly and exceptionally pleased with our purchase
Oct 6, 2026
customer
Good communication
Oct 6, 2026
Richard Lemon
Excellent throughout
Oct 6, 2026
Mrs N Bettany
Had this insurance for employing personal assistants for over a decade. My one claim was dealt with promptly and efficiently. Genuinely good company
Oct 6, 2026
Mrs Susan Hirst
Helpful and experienced and very very patient !!
Oct 5, 2026
Russell smith
Very helpful with what I needed thank you very much
Oct 5, 2026
Mr Richard Perkins
Easy procedure to insure my mobility scooter, thanks
Oct 5, 2026
Natasha Brooks
Everything made easy and understandable
Oct 5, 2026
Miss Skuse
Very happy with this
Oct 5, 2026
Mrs Garry
Very pleasant to talk to you to so helpful went through everything so I could understand what I was doing
Oct 5, 2026
Malcolm Parke
Very friendly and helpful,first increase for many years. Excellent value.
Oct 5, 2026
Don Heppell
Very helpful, explained everything, it was a ray of sunshine.
Oct 5, 2026
Jo Horton
Very polite and helpful. Good service all round
Oct 5, 2026
Judith Halsall
Helpful and friendly
Oct 5, 2026
Mr William WARD
Excellent service
Oct 5, 2026
Mr Rodney Heath
Sorting the insurance for dad'stolen mobility scooter was very quick
Oct 5, 2026
Kenny Martin
Top Class service, very informative staff
Oct 5, 2026
David Archibald
I have always found Mark Bates to be a great company and have insured my mobility scooter with them now for a few years. I would strongly advise anyone looking out for insurance to use this company
Oct 5, 2026
customer
Everything good
Oct 5, 2026
customer
very helpful,easy to do,easy to make a claim and you can talk to a human being which is better, The prices are reasonable. staff are friendly and understand my disabled. I have used this company for a few years I have mobility scooter and a electric wheelchair
Oct 5, 2026

FAQ

No. The free month costs nothing and you're under no obligation to continue. The offer is available once per piece of equipment.

Although there is no mobility scooter insurance requirement legally, several institutions highly recommend it.

The Department For Transport state "it is strongly advised that people take out insurance to cover personal safety, other people’s safety and the value of the vehicle."

You can either ring our 24/7 national breakdown recovery number or we will reimburse your taxi fare home (terms and conditions apply).

Provided you store your equipment as advised in our policy wording, our geographical coverage includes anywhere in the UK as well as 90-days worldwide cover (terms and conditions apply).

Our Insurance Plus cover comes with all the benefits of our standard cover and the following additional benefits:

Full Breakdown Recovery - Your cover extends to recovery if you get a puncture or your battery fails.

Puncture Repair - covers the cost of repairing a puncture to any tyre fixed to your mobility equipment.

Any Driver - covers any person driving your equipment with your permission.

Legal Expenses - To recover damages from a negligent third party if you are injured or your mobility equipment is damaged.

No. Each policy comes with its benefits built in, so there are no add-ons to choose and pay for separately.

Yes. Paying monthly by Direct Debit adds a £10 admin charge, spread across your instalments.

The easiest way to start a claim is to download Insura App so you can be kept up to date on your claims journey.

You can also call our UK based claims team on 01476 514471 or email claims@markbatesltd.com, and we'll take it from there.

From a legal standpoint, there is no requirement for you to insure your mobility scooter. However, just because it is not a legal requirement, doesn’t mean you shouldn’t consider it. Mobility scooter insurance is recommended by both The Department For Transport and several user groups, including Disabled Motoring UK.

For more information read our blog post

Also take into account the legal and medical fees should you get into an accident will certainly be higher than you’d expect. So with that in mind, it may be worth considering. Our Insurance is affordable and comprehensive feel free to get in touch to discuss your options with us.

Most scooter users can. To get a quote, tell us the type of equipment, what you paid for it and how old it is. Your cover is based on your answers, so check they're accurate.

Home contents insurance rarely covers a scooter once it leaves your home, and it usually won't include breakdown recovery or cover if you injure someone when you're out on it. Check your home policy. If it falls short, a scooter policy fills the gap.